privacy policy

 

Riddle & Finns is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.

We use and store your information for the purpose of managing your reservations, events and private dining. We also use your email address for marketing purposes with your consent. You are able to withdraw your consent at any time.

What we collect

You may be asked to submit personal information about yourself when you make a reservation. We will collect this information so we can fulfil your request and enable you to dine at our restaurant.

Your name
Telephone number
Email address
Billing information taken for deposits and card details for the event of a no show.

For marketing
Your name
Email address

How do we store your data

For reservations taken through our ResDiary software, your data will only be stored in the UK. ResDiary data is stored securely in data centres managed by Rackspace.

Your card details will be stored securely through our ResDiary reservations system via a company called Stripe.

What do we do with your data

We promise to never share or sell your data outside of the company except whereby a third party requires your data as part of our normal service.

If you choose to Opt in to our marketing emails you will receive information about Riddle & Finns. We aim to review all our data every eighteen months.

Your rights

You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us on bookings@riddleandfinns.co.uk

You have the right to stop marketing at any time. If you wish to do so let us know by sending an email to bookings@riddleandfinns.co.uk